Last updated: November 2025
At Prosattva, all food items are freshly prepared after receiving an order.
Hence, returns or refunds are not accepted once the order is delivered.
However, we do provide a replacement or refund in the following cases:
The wrong item was delivered
The food was damaged during delivery
The issue was reported within 24 hours with clear proof (photo/video)
Order Cancellation:
Orders can be cancelled within 15 minutes of placing the order (before preparation starts).
If delivery fails due to our side, a full refund will be processed within 3–7 working days to your original payment method.
For any issue, please contact us at support@homemadebite.in or call our helpline.